November 5, 2024, Charleston, SC and Fort Wayne, IN – INdigital, a national leader in next-generation 9-1-1 (NG911) core services, proudly announces the successful completion of a historic, cross-jurisdictional 9-1-1 call rerouting test between Charleston County, South Carolina, and Collier County, Florida. This milestone marks the first time live 9-1-1 calls have been seamlessly rerouted across state lines and between two distinct Emergency Services Internet Protocol networks (ESInets) — a groundbreaking achievement demonstrating the power of interoperability and collaboration in enhancing emergency response capabilities.
Continue reading “INdigital and Partners Successfully Reroute Live 9-1-1 Calls Across State Lines in Landmark Public Safety Test”News
INdigital Prepares to Support 911 Services as Hurricane Milton Approaches
TAMPA, Florida, October 9, 2024 – INdigital, a leading Next Generation 911 solutions provider, has deployed its emergency response team to Florida ahead of Hurricane Milton. The team, including technicians, MEVO coordinators, chief information officer, Florida market manager, and Florida service manager, will be stationed throughout Florida, ready to assist Public Safety Answering Points (PSAPs) facing potential service disruptions. Equipped with MEVO Anywhere Kits and over twenty Starlink units, INdigital is prepared to restore critical 911 services in areas impacted by the hurricane.
Continue reading “INdigital Prepares to Support 911 Services as Hurricane Milton Approaches”INdigital, Alabama PSAPs Mobilize to Support Georgia 911 Centers Following Hurricane Helene
AUGUSTA, Ga., Oct. 2, 2024 — After Hurricane Helene devastated Georgia, INdigital, in partnership with the Alabama 911 Board, responded swiftly to restore 911 services across the state. On Friday, September 27, and Saturday, September 28, INdigital worked with the Georgia Emergency Management Agency, Georgia Troopers, Georgia Forestry Commission Air Ops, the National Guard, and local PSAPs to ensure 911 calls continued to be answered despite widespread power and communication outages. INdigital’s rapid deployment of Starlink units and MEVO Anywhere Kits helped reestablish critical emergency communications.
Continue reading “INdigital, Alabama PSAPs Mobilize to Support Georgia 911 Centers Following Hurricane Helene”INdigital Boosts 911 Emergency Services with Enhanced Disaster Recovery for South Carolina PSAPs
Charleston, SC — September 5, 2024 — On August 28, 2024, INdigital supported the South Carolina Coastal Cooperative of Public Safety Answering Points (PSAPs) in a round-robin routing simulation. This exercise was crucial in ensuring that PSAPs have a disaster recovery and backup plan for their 911 calls. The simulation involved a scenario where Berkeley County became incapable of receiving 911 calls, leading to calls being distributed to the surrounding PSAPs.
Continue reading “INdigital Boosts 911 Emergency Services with Enhanced Disaster Recovery for South Carolina PSAPs”Doddridge-Ritchie County, West Virginia Selects INdigital for Next Generation 911 Services
PENNSBORO, West Virginia, July 18, 2024 — INdigital is honored to announce that Central 911, serving Doddridge-Ritchie County, West Virginia, has chosen us as their Next Generation Core Services (NGCS) provider to upgrade from Legacy E911 service. This strategic move underscores Central 911’s commitment to delivering the highest level of emergency response and public safety services to its community.
Continue reading “Doddridge-Ritchie County, West Virginia Selects INdigital for Next Generation 911 Services”