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911 is our calling.

About

Who Are We?

As a full service public safety provider, we have developed advanced applications through research and development, planning, design and successful implementation including fully integrated ANI/ALI service, text-FOR-911, ESiNet and PSAP disaster recovery.

Our History

For 25 years, INdigital has provided network services you can rely on when it matters most. Started in Fort Wayne, IN in 1995, we continue to grow and work with public safety professionals across the country. We understand what’s on the line, and we have the background and track record to prove it.

INdigital was formed in 1995 by a group of Independent telephone companies who wanted to participate in the upcoming PCS spectrum auction. The FCC created this auction to provide an opportunity for companies to compete with the cellular industry. Over time, the radio spectrum sold in this auction transferred to the cellular providers, and alternative wireless services never developed.

INdigital started operating as a competitive local provider in the Allen County market area, serving small to medium sized business with integrated voice and data services.

MARCH 31, 1998
According to NENA (the National Emergency Number Association), the first wireless call with location displayed in the United States was made in Allen County, Indiana on March 31, 1998.

2004
In 2004, INdigital Telecom was selected by the Indiana Wireless 9-1-1 Advisory Board to build a new E9-1-1 network. The company built a private, high speed IP network, the first large scale public safety network of its kind in the United States.

The project, known today as the IN911 network, uses IP connectivity, providing many of Indiana’s 911 local authorities and emergency service providers with an innovative platform for new types of emergency services. The network was built without the use of tax dollars, and is funded thru a 50 cent surcharge on wireless subscriber's bills. Pre-paid users contribute 25 cents to the operation of the network.

January, 2013 - Text-FROM-911
Began text-FROM-911 (FROM = PSAP initiates text to the public or converts voice to text) deployment to Beta sites.

MAY, 2014 – Text-FOR-911
Began statewide text-TO-911 deployment. Our partnerships provide text-TO-911 on all major carriers. Out of all the PSAP’s in the United States that provide emergency texting, we provide one third of that service.

June, 2016 - Completion of statewide text-FOR-911
In partnership with the Indiana State 9-1-1 Board, 92 out of the 92 counties are able to provide text-FOR-911 services.

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