Montreal, QC & Fort Wayne, IN 08 March 2024 – Novacap, a leading North American private equity firm, announced today that it has entered into definitive agreement to acquire Communications Venture Corporation, Inc. (DBA “INdigital”).
Continue reading “Novacap Announces Digital Infrastructure Fund’s Strategic Partnership with INdigital”News
Within the Trenches Ep 386
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 386 features Jeff Troyer, Executive Director with Kalamazoo County Dispatch Authority and this is an INdigital exclusive episode
INside INdigital: A State of Improvement
Over the last few weeks, two of the states for which we provide Core Services had some big things happen. The state of Alabama now has all of its PSAPs on the Alabama Next-Generation Emergency Network. In Indiana, all PSAPs have been upgraded to Texty 17.3. Both of these events help telecommunicators help their callers and communities.
Thank You, Always
Hello 911 Dispatchers,
My name is Sara Leazenby; I am a CPE Trainer at INdigital (if you started using Solacom in the last 4 ½ years, chances are I was one of your trainers). Before joining INdigital, I was a 911 Dispatcher for almost 20 years; needless to say, I’ve been in your seat before and know the sacrifices you make and the stress and hard work that goes into being a 911 Dispatcher.
Continue reading “Thank You, Always”INside INdigital: Preparing Your PSAP for the Unexpected
When you think about the word “preparedness,” what comes to mind? What types of things do you prepare for most? A child starting school for the very first time, a marriage proposal, purchasing your first car, or a new home? What about your safety as you walk into a grocery store, exercising at your local park, getting behind the wheel to start your day? As public safety personnel, there are a few other things we need to prepare for every day we walk into work – inclement weather, are you prepared for it?
Telecommunicators in 911 centers must be prepared for all types of events, even if it doesn’t directly impact them. The definition of preparedness means “a state of readiness, especially for war.” In the life of a telecommunicator, preparedness is what makes them tick, helps them get through the day’s events, whatever they might be. Yes, they are trained on how to answer a 911 call with a short phrase, “911, where is your emergency,” but that is just the beginning.