News

State of NG911: Key Trends Shaping the Future of Emergency Communications 

What’s next for NG911—and what should your agency be preparing for now?

Join us for a conversation on the current state of NG911 and the key trends shaping the future of emergency communications across the country. We’ll discuss policy shifts, funding challenges, interoperability, and what it all means for PSAPs on the ground.

Featuring:

  • Mark Grady, Founder, INdigital
  • Harriet Rennie-Brown, Executive Director, NASNA 

This session is perfect for 911 leaders, state officials, and decision-makers who want a better understanding of where NG911 is headed and how to navigate what’s coming next.

PSAP Cybersecurity Made Simple: Practical Defense Without the Jargon

You don’t need to be a cybersecurity expert to protect your PSAP—you just need the right information.

In this session, we broke down the basics of cybersecurity in a way that’s clear, practical, and made specifically for 9-1-1 professionals. Whether you’re dealing with legacy systems or working with new tech, you’ll walk away with actionable steps to strengthen your center’s cyber posture.

Key Takeaways:
✅ Common cybersecurity risks for PSAPs—and how to address them
✅ Best practices to protect your systems, even with limited resources
✅ How to prepare your team to respond quickly if an incident occurs

This webinar was built for PSAP leaders, telecommunicators, and tech staff who want straightforward, no-jargon advice to improve their cybersecurity readiness.

Morgan County, West Virginia, Selects INdigital for Next Generation 911 Core Services

Morgan County, West Virginia, Selects INdigital for Next Generation 911 Core Services

Morgan County, W. Va., and Fort Wayne, Ind. , May 9, 2025– Morgan County has selected INdigital as its Next Generation Core Services (NGCS) provider for 911 service delivery, marking a key advancement in modernizing local emergency response capabilities.

Continue reading “Morgan County, West Virginia, Selects INdigital for Next Generation 911 Core Services”

Building Resilient PSAPS: Strategies for Disaster Recovery and Resiliency In Any Crisis

What happens when the unexpected hits your PSAP?

In this webinar, we’re getting real about what it takes to stay operational when disaster strikes—whether it’s a hurricane, power outage, or any other crisis. Hear from public safety leaders who have managed through major events and walk away with practical steps you can take to strengthen your PSAP’s resiliency.

Key Takeaways:
✅ How to build a proactive disaster recovery plan
✅ The role redundancy plays in keeping PSAPs online
✅ Lessons learned from real-world crises across the Southeast

This isn’t theory—it’s boots-on-the-ground insight from people who’ve lived it.