News

St. Francois County 911 Advances Emergency Response with INdigital ESInet and Ryzyliant Call Handling & Mapping

FARMINGTON, Mo. and HOOVER, Ala. and FORT WAYNE, Ind., March 19, 2025 — St. Francois County 911 has taken a major step forward in modernizing emergency communications by going live on INdigital’s Emergency Services IP Network (ESInet) and Ryzyliant’s EDGE 9-1-1™ call handling and mapping solution. This integration enhances the county’s ability to provide fast, reliable emergency response for law enforcement, fire, and EMS.

St. Francois County 911 transitioned to INdigital’s ESInet in early February, ensuring resilient and secure Next Generation 9-1-1 (NG9-1-1) call routing. With the addition of Ryzyliant’s state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local survivability.

“This deployment reflects our commitment to equipping PSAPs with the most reliable, advanced technology to ensure every 9-1-1 call reaches the right place, with the right data, at the right time,” said Eric Hartman, Executive Vice President at INdigital. “St. Francois County 911 now has a highly resilient, future-ready solution to support their first responders and community.”

EDGE 9-1-1™, built on a hybrid cloud design with Zero-Trust Architecture, delivers enhanced security and flexibility while minimizing infrastructure complexity. With EDGE Mapping™, telecommunicators can quickly pinpoint caller locations, improving situational awareness and response times.

“We are proud to work alongside INdigital to bring St. Francois County a best-in-class emergency communications solution,” said Craig Dollar, President and CEO of Ryzyliant. “By combining advanced NG9-1-1 call routing with seamless call handling and mapping, the county’s 911 professionals now have the tools they need to respond faster and more effectively.”

The collaboration between INdigital and Ryzyliant demonstrates the power of technology partnerships in strengthening public safety. St. Francois County 911 now operates on a robust, future-proof platform designed to adapt to evolving emergency response needs.

About INdigital

INdigital provides Next Generation 9-1-1 solutions with a focus on reliability, security, and innovation. With a nationwide footprint, INdigital delivers mission-critical technology to support PSAPs, first responders, and emergency communications centers.

About Ryzyliant

Ryzyliant is a leader in next-generation emergency response technology, offering cutting-edge call handling, mapping, and public safety solutions. With a commitment to security and efficiency, Ryzyliant’s EDGE platform enhances the capabilities of 911 professionals nationwide.

For more information, visit indigital.net and ryzyliant.com

Enhancing Agility in Emergency Response: MEVO’s New Call Redirect Feature Tested Successfully

January 31, 2025, Athens, Ala. — INdigital has taken another step forward in empowering Public Safety Answering Points (PSAPs) with greater flexibility and resilience. Yesterday, our team successfully tested a new feature on MEVO phones, designed to streamline operations during emergencies.

The MEVO platform has always offered the “Abandon PSAP” button, enabling PSAPs to quickly redirect 911 calls to a predetermined location if they need to leave their center. Now, we’ve introduced a button that takes this capability even further.

With the addition of the “Redirect to MEVO Anywhere Kit” button, PSAPs can reroute their calls directly to their MEVO Anywhere Kit. This feature is a game-changer for agencies relying on the Anywhere Kit for remote 911 operations during outages or other emergencies. It ensures uninterrupted service while allowing dispatchers to work from any location with full functionality. This now provides PSAPs three options for rerouting: the PSAPs back up MEVOs onsite, an adjacent PSAP, or a MEVO Anywhere Kit. 

This successful test is another example of our commitment to delivering innovative solutions that meet the ever-evolving needs of public safety. As we continue enhancing MEVO functionality, our focus remains on providing the tools PSAPs need to answer every call, no matter the circumstances.

For more information about MEVO Anywhere or to explore how INdigital can support your PSAP, visit https://indigital.net/services/mevo/.

East Baton Rouge Parish Becomes INdigital’s First NGCS Customer in Louisiana

BATON ROUGE, La. and FORT WAYNE, Ind., January 15, 2025INdigital, a leading provider of advanced 911 solutions, is proud to announce that East Baton Rouge Parish has become the company’s first Next-Generation Core Services (NGCS) customer in Louisiana. This milestone underscores INdigital’s commitment to delivering innovative and reliable emergency communication solutions across the state.

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Ryan Public Safety Solutions (RPSS) Transitions to INdigital Brand: A New Era in Public Safety Solutions

FORT WAYNE, Ind., December 31, 2024 — INdigital is announcing the retirement of the Ryan Public Safety Solutions (RPSS) brand, effective January 1, 2025. As part of this transition, all RPSS clients will now be fully integrated into the INdigital team, ensuring a seamless continuation of high-quality public safety solutions and services.

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Calhoun County E911 Becomes First to Launch Ryzyliant’s Solution with INdigital NGCS Support

CALHOUN COUNTY, Ga., Dec. 6, 2024 — Calhoun County E911 achieved a significant milestone in November as the first in the United States to implement Ryzyliant’s revolutionary EDGE™ platform, seamlessly integrated with INdigital’s Next Generation Core Services (NGCS). This partnership marks a leap forward in delivering agile, reliable, and community-focused emergency response capabilities. 

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