INdigital and T-Mobile Achieve Industry-First Native 3-Way Video Emergency Conference Call

Successful test marks a leap forward for public safety communications

FORT WAYNE, Ind. — November 6, 2025 — INdigital, in collaboration with T-Mobile, has completed a successful test of the first-ever native three-way video emergency conference call over commercial 4G and 5G mobile networks, proving that the next generation of emergency communications is on the horizon.

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INdigital Names Lynne Houserman as Chief Executive Officer

Fort Wayne, IN – September 23, 2025. INdigital, a Novacap portfolio company and leader in Next Generation 9-1-1 services, is happy to announce the appointment of Lynne Houserman as Chief Executive Officer. Houserman brings more than two decades of leadership experience in public safety, telecommunications, and technology-driven innovation. She will succeed INdigital Founder Mark Grady, who will remain in an executive leadership role and as a member of the board of directors.

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Modern Call Delivery in Action: From NG Routing to Call Handling 

In a Next Gen 911 world, call delivery isn’t just about getting the call to the right PSAP; it’s about delivering better context, faster workflows, and more connected operations. Join experts from INdigital and Ryzyliant to explore what happens behind the scenes when a 911 call is placed in an NG environment. From advanced routing using GIS to the integrated platforms that receive and act on the call, we’ll walk through the full lifecycle of a 911 interaction and how it’s evolving for the better.

What you’ll walk away with:

  • Understand how NG911 call routing differs from legacy selective routing
  • Explore how GIS impacts both delivery and operational awareness
  • See real-world examples of seamless delivery and PSAP workflow improvements

NG911 Mythbusters: What It Really Takes to Transition

Our July webinar combated misinformation and confusion around NG911 upgrades.
The hour-long conversation covered:

  • Common fears and where they come from
  • What PSAPs actually need to be NG-ready (not just buzzwords)
  • How to plan upgrades in clear, digestible phases

The journey to Next Generation 911 is filled with questions — and unfortunately, a lot of noise. Between conflicting advice and vague “NG-ready” claims, it’s hard to know what matters, what’s marketing, and what your center really needs to do.

Join us as we debunk NG911 myths, break down the real requirements, and share phased strategies that work for PSAPs of all sizes — whether you’re still exploring options or already moving forward.

You’ll hear honest, firsthand perspectives from:

  • Scott Cason, Executive Director, Missouri 911 Services Board
  • Keith Godwin, CPM, ENP, 911/Communications Section Chief, Fire Rescue Alachua County
  • Moderated by Caleb Branch, VP of Market Management at INdigital.