Author: Laken Detweiler

Funding 911 is complex, political, and rarely the same from one state to the next. This webinar brings together statewide and local leaders from Wyoming to share real-world insights into what has worked, what hasn’t, and why some funding efforts succeed while others stall. Rather than focusing on theory, the discussion centers on practical strategy: planning, messaging, coalition-building, and timing. You will hear candid examples of navigating competing priorities, aligning statewide and local needs, and translating technical requirements into funding requests policymakers can support. The panel will also explore the risks of “asking wrong,” how to preserve political capital, and what a strong funding plan looks like from the start. This session is designed for 9-1-1 leaders and decision-makers looking for actionable takeaways they can apply immediately.

In most PSAPs, disaster recovery planning zeroes in on 9-1-1—while administrative lines, public inquiry numbers, and inter-agency communication paths get left on the sidelines. When a hurricane hits, a center evacuates, or a critical circuit fails, those “non-emergency” lines often become the backbone of continuity. This session pulls back the curtain on the overlooked half of resilience: planning for admin call routing and alternate pathways that keep operations intact when the unexpected hits. We’ll break down what happens when admin lines fail, explore fast-deployment routing strategies that actually work under pressure, and use real storm-response case studies to show how preparation shapes outcomes.