Demystifying NG911: Exploring Call Routing and Equipment Roles in Emergency Response

NG911 can sound complex—but it doesn’t have to be.

This session breaks down the basics of NG911, with a focus on how 911 calls are routed and what role specific equipment plays along the way. From the moment a call is placed to the moment it’s answered, we’ll walk through the steps that bring that call to a PSAP and explain how it all works together.

What You’ll Learn:
✅ A basic overview of NG911 components and architecture
✅ How 911 calls are routed through different networks and systems
✅ The roles of core equipment and when each comes into play

This webinar is designed for anyone who wants to better understand the technology behind NG911—without getting buried in the jargon.