MEVO - INdigital

Managed Emergency Voice Operations (MEVO): Next-Generation Backup and Disaster Recovery for 911 Systems

MEVO is a cutting-edge collection of devices and technologies designed to provide a fully independent NG911 backup system for network routing and call handling. This solution ensures Emergency Communication Centers (ECCs) remain operational during service interruptions or emergencies, offering a reliable backup for both 911 and Administrative PBX systems.

Key Features of MEVO:

Full independence for 911 and Administrative PBX backup and disaster recovery.
Operates in parallel to, and independently of, both Legacy and Next-Gen 911 systems.
Maintains local dispatch operations during disruptions in carrier call processing.
Comprehensive functionality, including:
- Processing 911 and administrative calls.
- Rerouting call delivery systems.
- Single-button 911 call back.
- Formatted ALI display and data integration with CAD/MAP systems.
- Call history, logging, recording, and mapping interfaces.
- Advanced conferencing, transferring, barging, and parking capabilities.

MEVO is the trusted choice for ensuring continuity and reliability in emergency communications, keeping ECCs prepared for the unexpected.

MEVO Anywhere: Flexible, Mobile 911 Call Handling

MEVO Anywhere transforms the concept of a Mobile ECC, enabling public safety agencies to dispatch remotely from virtually any location. It is designed for flexibility and portability, making it ideal for agencies requiring off-site operations during events, emergencies, or extended periods.

Advantages of MEVO Anywhere:

Securely connects to the ESiNet from any IP-enabled location.
Bypasses primary NG911 systems to access ESiNet-based resources directly.
Provides full-service 911 and PSTN call handling for comprehensive coverage.
Mobile yet robust, supporting:
- 911 and administrative call processing.
- Call rerouting, single-button 911 call back, and detailed call history.
- ALI display and seamless data integration with CAD/MAP systems.
- Sophisticated call management, including logging, recording, mapping, conferencing, and more.

Whether for large public events, emergencies, or as a secondary ECC, MEVO Anywhere delivers operational efficiency without traditional infrastructure.

Encore: Seamless Disaster Recovery for Non-INdigital Network Customers

Encore extends the capabilities of MEVO to agencies not on INdigital’s NGCS network, providing an independent disaster recovery solution for 911 services. It ensures uninterrupted operations by working in parallel with Legacy and Next-Gen 911 systems, regardless of the network provider.

Why Choose Encore?

Fully independent backup for 911 and Administrative PBX systems.
Operates autonomously during service interruptions or carrier call processing issues.
Retains local dispatch control to maintain operational continuity.
Comprehensive support for:
- Processing 911 and administrative calls.
- Call rerouting, single-button call back, and detailed call history.
- ALI display and data integration with CAD/MAP systems.
- Advanced mapping, recording, logging, and conferencing features.

Encore empowers non-INdigital Network customers with the tools and reliability needed to navigate service disruptions while maintaining essential public safety services.

Your Partner in Reliable Emergency Response

INdigital’s suite of MEVO solutions—MEVO, MEVO Anywhere, and Encore—offers unparalleled flexibility and resilience for 911 services. Whether you’re securing a backup system, enabling remote operations, or ensuring continuity for non-INdigital networks, we provide the tools and expertise to keep your ECC operational under any circumstances.

Contact us today to learn how MEVO solutions can enhance your emergency response capabilities.