MEVO

Collage of first responders and 911 operators

Your call backup.
Built for the real world.

MEVO

Managed Emergency Voice Operations (MEVO).

Disasters don’t announce themselves. MEVO keeps your PSAP operational when primary systems fail—offering fully independent call backup and disaster recovery for both 9-1-1 and administrative systems.

Works in parallel with legacy and Next Gen 9-1-1 systems—no dependencies, no waiting.

Dispatchers stay online and in command, even during carrier outages.

Everything from call processing to mapping, conferencing, and call logging continues without interruption.

Comprehensive capabilities:

  • 9-1-1 + administrative call processing
  • Rerouting call delivery
  • Single-button 9-1-1 call back
  • Formatted ALI display
  • ALI data spills to CAD/MAP
  • Call history, logging + recording
  • Mapping interface
  • Conferencing, transfer, barge + park

Why MEVO?

It’s more than backup—it’s resilience, built into your operations. With MEVO, you don’t lose time, control, or visibility when systems go down. You keep moving.

MEVO is the trusted choice for ensuring continuity and reliability in emergency communications, keeping ECCs prepared for the unexpected.

MEVO Anywhere: Flexible 9-1-1 Dispatch

Emergencies don’t always happen where your center is. MEVO Anywhere gives public safety agencies the power to dispatch from virtually any IP-connected location—no infrastructure truck, no time lost.

Connect to the ESiNet from anywhere with IP access.

MEVO Anywhere has the ability to connect to ESInet based resources that bypass the primary NG911 systems,

Supports 9-1-1 and administrative calls with all the tools you use in-center.

Features include:

  • Call processing for 9-1-1 + PSTN
  • Delivery rerouting + single-button call back
  • ALI display + integration with CAD/MAP
  • Call logging, recording, and history
  • Mapping interface
  • Conferencing, transfer, barge, park

Why use MEVO Anywhere?

  • Ideal for large-scale events, emergencies, or temporary command centers
  • Empowers mobile response teams with full ECC/PSAP capabilities
  • Works without traditional infrastructure—just a secure IP-connection

Ask us how MEVO Anywhere fits into your mobile operations plan.

Encore: Your backup. No matter the network.

Seamless Backup for Non-INdigital Networks

Encore delivers full 9-1-1 disaster recovery—even if your agency isn’t on INdigital’s network. Built to operate independently, Encore keeps your PSAP in control when your primary system can’t.

Works alongside any legacy or Next Gen 9-1-1 system.

Maintains full call-handling capabilities, including mapping, logging, and ALI integration.

Encore Delivers:

  • Full 9-1-1 + admin call processing
  • Call delivery rerouting + single-button call back
  • Formatted ALI display
  • ALI data spills to CAD/MAP
  • Call history, logging, and recording
  • Conferencing, barge, transfer, and park
  • Integrated mapping

Why Choose Encore?

Even if you don’t use INdigital NGCS, we’ve got your back. Encore is the accountable backup solution for ECCs who need to stay running—no matter who they’re running with.

Ask us how Encore can strengthen your agency’s continuity plan.

Your Partner in Reliable Emergency Response

INdigital’s suite of MEVO solutions—MEVOMEVO Anywhere Kit, and Encore—offers unparalleled flexibility and resilience for 911 services. Whether you’re securing a backup system, enabling remote operations, or ensuring continuity for non-INdigital networks, we provide the tools and expertise to keep your ECC operational under any circumstances.

Contact us today to learn how MEVO solutions can enhance your emergency response capabilities.