Cybersecurity readiness is not measured by the number of tools in place. It’s measured by clarity, planning, and governance.
Use the questions below as a practical self-check. If you cannot confidently answer “yes” to most of them, there may be an opportunity to strengthen your posture.
1. Governance & Leadership Oversight
- Is cybersecurity formally included in leadership or board-level discussions?
- Is there a documented incident response plan?
- Is responsibility for cyber decision-making clearly defined?
- Has the response plan been tested within the last 12 months?
Preparedness begins with ownership. Many agencies we work with begin by reviewing their incident response documentation and identifying gaps before they ever invest in new tools.
2. Risk Visibility
- Do you know which digital assets are most critical to operations?
- Are administrative systems segmented from call handling and CAD?
- Are VPN access points restricted and monitored?
- Are firewalls and edge devices current and regularly updated?
You cannot manage risk you cannot see. As a Next-Generation Core Services provider, we regularly see how network segmentation and edge protection decisions shape incident impact, long before an event occurs.
3. Backup & Recovery Confidence
- Do you follow the 3-2-1 backup rule? (3 copies, 2 media types, 1 offline)
- Are backups isolated from the primary network?
- Have backups been tested for restoration — not just completion?
- Would you know how long full recovery would take?
Backups are only valuable if they work when you need them. Resilient design — including independent backup pathways — is increasingly becoming part of broader operational continuity planning.
4. Endpoint & Monitoring Protection
- Is next-generation endpoint protection in place?
- Is network activity monitored 24/7?
- Would suspicious behavior be detected — not just known malware?
- Do you receive actionable alerts, not just logs?
Detection speed often determines impact. Continuous visibility is one of the most overlooked components of cyber resilience, especially across distributed and hybrid environments.
5. Communication & Continuity
- Do you know who communicates with staff, media, and partner agencies during an incident?
- Have you reviewed your cyber insurance response requirements?
- Do you know who to call first — IT vendor, legal, insurance, federal contacts?
- Have you practiced decision-making under simulated disruption?
When an incident occurs, clarity matters as much as technology.
How INdigital Supports Cyber Preparedness
Cyber resilience is not a single solution. It is layered planning.
INdigital supports PSAPs through:
- Resilient, segmented NG911 core infrastructure
- Independent backup pathways for call handling and administrative continuity
- Network oversight and monitoring across the ESInet
- Collaboration with cybersecurity specialists for layered protection
- Operational continuity planning aligned with real-world PSAP workflows
Preparedness is strongest when governance, infrastructure, and response planning work together.
If you’d like to review your current posture, we’re available for a conversation.