You are Resilient.

Dear Public Safety Telecommunicators, Wow. What a year it’s been! Who knew we would all become toilet paper, hand sanitizer, and paper towel hoarders? During the past year, your lives have changed dramatically as well. You have all learned how to cope with the pandemic in ways you probably never imagined. From disinfecting the PSAPs […]

Thank You, From Someone Who Has Been in Your Shoes

Hello!! My name is Dana Ginder, and I work here at INdigital. I wanted to take a few moments to thank each and every one of you. You see, I sat in that chair for 13 ½ years at Dekalb County Central Communications in Dekalb County, Indiana. I know the screams you have heard when […]

From a Field Tech to a Telecommunicator, Thank You!

Hi, I’m Isaac Davis, a Field Technician at INdigital. I’m just one of the guys you occasionally find working under the desks at your center. While I tend to focus on my work and trying not to impose too much, I have still been able to witness the kind of things you deal with every […]

Within the Trenches Ep 379

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 379 features Joni Harvey, Michigan State 9-1-1 Administrator and this is an INdigital exclusive episode.

Inside INdigital: When the Phone Doesn’t Ring

“If I wouldn’t have known what INdigital’s capabilities are and how they handle their network and everything else, it would’ve been 5 or 6 hours before calls were handled,” McMullen said. “But knowing INdigital’s expertise and how they handle things, knowing how they do things, and their knowledge of the 911 network, it was five […]