SIP Adoption + CHE Flexibility: Why the FCC’s Modernization Matters for the Future of NG9‑1‑1
The FCC is updating old rules that were built for copper phone lines and TDM networks. These changes are speeding up the move to modern, IP‑based systems across the country. For 9‑1‑1 authorities and ECCs, this shift is more than a simple technical update; it affects how emergency calls are routed, delivered, and supported.
INside INdigital: A State of Improvement
Over the last few weeks, two of the states for which we provide Core Services had some big things happen. The state of Alabama now has all of its PSAPs on the Alabama Next-Generation Emergency Network. In Indiana, all PSAPs have been upgraded to Texty 17.3. Both of these events help telecommunicators help their callers […]
Thank You, Always
Hello 911 Dispatchers, My name is Sara Leazenby; I am a CPE Trainer at INdigital (if you started using Solacom in the last 4 ½ years, chances are I was one of your trainers). Before joining INdigital, I was a 911 Dispatcher for almost 20 years; needless to say, I’ve been in your seat before and know […]
INside INdigital: Preparing Your PSAP for the Unexpected
When you think about the word “preparedness,” what comes to mind? What types of things do you prepare for most? A child starting school for the very first time, a marriage proposal, purchasing your first car, or a new home? What about your safety as you walk into a grocery store, exercising at your local […]
You are Resilient.
Dear Public Safety Telecommunicators, Wow. What a year it’s been! Who knew we would all become toilet paper, hand sanitizer, and paper towel hoarders? During the past year, your lives have changed dramatically as well. You have all learned how to cope with the pandemic in ways you probably never imagined. From disinfecting the PSAPs […]