Partnering for Success: Collaborating with Vendors in PSAP Operations
Strong vendor relationships are key to the success of every PSAP. Whether you’re implementing a new system or troubleshooting an issue, effective collaboration with vendors ensures smoother operations and faster resolutions. In this webinar, our expert panel shared real-world advice and practical strategies for working with vendors—from planning and rollout to issue resolution and long-term […]
Enhancing Agility in Emergency Response: MEVO’s New Call Redirect Feature Tested Successfully
January 31, 2025, Athens, Ala. — INdigital has taken another step forward in empowering Public Safety Answering Points (PSAPs) with greater flexibility and resilience. Yesterday, our team successfully tested a new feature on MEVO phones, designed to streamline operations during emergencies.
Demystifying NG911: Exploring Call Routing and Equipment Roles in Emergency Response
NG911 can sound complex—but it doesn’t have to be. This session breaks down the basics of NG911, with a focus on how 911 calls are routed and what role specific equipment plays along the way. From the moment a call is placed to the moment it’s answered, we’ll walk through the steps that bring that […]
East Baton Rouge Parish Becomes INdigital’s First NGCS Customer in Louisiana
BATON ROUGE, La. and FORT WAYNE, Ind., January 15, 2025 — INdigital, a leading provider of advanced 911 solutions, is proud to announce that East Baton Rouge Parish has become the company’s first Next-Generation Core Services (NGCS) customer in Louisiana. This milestone underscores INdigital’s commitment to delivering innovative and reliable emergency communication solutions across the […]
Ryan Public Safety Solutions (RPSS) Transitions to INdigital Brand: A New Era in Public Safety Solutions
FORT WAYNE, Ind., December 31, 2024 — INdigital is announcing the retirement of the Ryan Public Safety Solutions (RPSS) brand, effective January 1, 2025. As part of this transition, all RPSS clients will now be fully integrated into the INdigital team, ensuring a seamless continuation of high-quality public safety solutions and services.