St. Francois County 911 Advances Emergency Response with INdigital ESInet and Ryzyliant Call Handling & Mapping

FARMINGTON, Mo. and HOOVER, Ala. and FORT WAYNE, Ind., March 19, 2025 — St. Francois County 911 has taken a major step forward in modernizing emergency communications by going live on INdigital’s Emergency Services IP Network (ESInet) and Ryzyliant’s EDGE 9-1-1™ call handling and mapping solution. This integration enhances the county’s ability to provide fast, reliable emergency response for law enforcement, fire, and EMS.

St. Francois County 911 transitioned to INdigital’s ESInet in early February, ensuring resilient and secure Next Generation 9-1-1 (NG9-1-1) call routing. With the addition of Ryzyliant’s state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local survivability.

“This deployment reflects our commitment to equipping PSAPs with the most reliable, advanced technology to ensure every 9-1-1 call reaches the right place, with the right data, at the right time,” said Eric Hartman, Executive Vice President at INdigital. “St. Francois County 911 now has a highly resilient, future-ready solution to support their first responders and community.”

EDGE 9-1-1™, built on a hybrid cloud design with Zero-Trust Architecture, delivers enhanced security and flexibility while minimizing infrastructure complexity. With EDGE Mapping™, telecommunicators can quickly pinpoint caller locations, improving situational awareness and response times.

“We are proud to work alongside INdigital to bring St. Francois County a best-in-class emergency communications solution,” said Craig Dollar, President and CEO of Ryzyliant. “By combining advanced NG9-1-1 call routing with seamless call handling and mapping, the county’s 911 professionals now have the tools they need to respond faster and more effectively.”

The collaboration between INdigital and Ryzyliant demonstrates the power of technology partnerships in strengthening public safety. St. Francois County 911 now operates on a robust, future-proof platform designed to adapt to evolving emergency response needs.

About INdigital

INdigital provides Next Generation 9-1-1 solutions with a focus on reliability, security, and innovation. With a nationwide footprint, INdigital delivers mission-critical technology to support PSAPs, first responders, and emergency communications centers.

About Ryzyliant

Ryzyliant is a leader in next-generation emergency response technology, offering cutting-edge call handling, mapping, and public safety solutions. With a commitment to security and efficiency, Ryzyliant’s EDGE platform enhances the capabilities of 911 professionals nationwide.

For more information, visit indigital.net and ryzyliant.com

East Baton Rouge Parish Becomes INdigital’s First NGCS Customer in Louisiana

BATON ROUGE, La. and FORT WAYNE, Ind., January 15, 2025INdigital, a leading provider of advanced 911 solutions, is proud to announce that East Baton Rouge Parish has become the company’s first Next-Generation Core Services (NGCS) customer in Louisiana. This milestone underscores INdigital’s commitment to delivering innovative and reliable emergency communication solutions across the state.

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Ryan Public Safety Solutions (RPSS) Transitions to INdigital Brand: A New Era in Public Safety Solutions

FORT WAYNE, Ind., December 31, 2024 — INdigital is announcing the retirement of the Ryan Public Safety Solutions (RPSS) brand, effective January 1, 2025. As part of this transition, all RPSS clients will now be fully integrated into the INdigital team, ensuring a seamless continuation of high-quality public safety solutions and services.

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INdigital Boosts 911 Emergency Services with Enhanced Disaster Recovery for South Carolina PSAPs

Charleston, SC — September 5, 2024 — On August 28, 2024, INdigital supported the South Carolina Coastal Cooperative of Public Safety Answering Points (PSAPs) in a round-robin routing simulation. This exercise was crucial in ensuring that PSAPs have a disaster recovery and backup plan for their 911 calls. The simulation involved a scenario where Berkeley County became incapable of receiving 911 calls, leading to calls being distributed to the surrounding PSAPs.

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INdigital Donates PSAP Workstations to Illinois Institute of Technology RTC Labs

Fort Wayne, IN – July 1, 2024 – INdigital has donated 9-1-1 center equipment to the Illinois Institute of Technology (IIT). IIT students will use this equipment to learn and test Next-Generation 9-1-1 systems, which support emerging technologies such as Real-Time Communications (RTC) and software-defined radio (SRS) systems. Students will engage in hands-on learning during classes and experiments to enhance emergency 9-1-1 services.

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