Strong vendor relationships are key to the success of every PSAP. Whether you’re implementing a new system or troubleshooting an issue, effective collaboration with vendors ensures smoother operations and faster resolutions. Here’s three tips to accomplish that:
Continue reading “3 Bottlenecks During Implementation and How to Prevent Them”Tag: INdigital
5 Things To Look For In A Vendor Partnership
In a PSAP/ECC, vendor partnership can’t mean we signed a contract and hope for the best. When 911 is a 24/7 operation, vendor relationships have to function like an extension of your team because when something breaks at 2:00 a.m., dispatchers don’t care whose system is at fault. They just need it to work. Here are 5 tips for having successful vendor partnerships.
Continue reading “5 Things To Look For In A Vendor Partnership”St. Francois County 911 Advances Emergency Response with INdigital ESInet and Ryzyliant Call Handling & Mapping
FARMINGTON, Mo. and HOOVER, Ala. and FORT WAYNE, Ind., March 19, 2025 — St. Francois County 911 has taken a major step forward in modernizing emergency communications by going live on INdigital’s Emergency Services IP Network (ESInet) and Ryzyliant’s EDGE 9-1-1™ call handling and mapping solution. This integration enhances the county’s ability to provide fast, reliable emergency response for law enforcement, fire, and EMS.
Continue reading “St. Francois County 911 Advances Emergency Response with INdigital ESInet and Ryzyliant Call Handling & Mapping”East Baton Rouge Parish Becomes INdigital’s First NGCS Customer in Louisiana
BATON ROUGE, La. and FORT WAYNE, Ind., January 15, 2025 — INdigital, a leading provider of advanced 911 solutions, is proud to announce that East Baton Rouge Parish has become the company’s first Next-Generation Core Services (NGCS) customer in Louisiana. This milestone underscores INdigital’s commitment to delivering innovative and reliable emergency communication solutions across the state.
Continue reading “East Baton Rouge Parish Becomes INdigital’s First NGCS Customer in Louisiana”Ryan Public Safety Solutions (RPSS) Transitions to INdigital Brand: A New Era in Public Safety Solutions
FORT WAYNE, Ind., December 31, 2024 — INdigital is announcing the retirement of the Ryan Public Safety Solutions (RPSS) brand, effective January 1, 2025. As part of this transition, all RPSS clients will now be fully integrated into the INdigital team, ensuring a seamless continuation of high-quality public safety solutions and services.
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